This Privacy Policy explains how pk78 collects, uses, stores, and protects the personal information of players and visitors in compliance with Philippine data privacy law.
Last updated: June 2026 · Applies to all pk78 accounts and platform interactions
1.1 pk78 is committed to protecting the privacy and personal data of all individuals who interact with the platform. We recognize that personal data belongs to individuals, and we treat it with respect, transparency, and security.
1.2 This Policy applies to all personal data collected through the pk78 website, mobile web application, customer support channels, and any other pk78-operated service.
1.3 This Policy should be read together with pk78's Terms & Conditions and Responsible Gaming Policy, which are published on pk78.club.
1.4 If you have questions about this Policy or how pk78 handles your personal data, please contact us at [email protected] before using the platform.
2.1 For the purposes of the Data Privacy Act of 2012 and its implementing regulations, pk78 is the personal information controller in respect of the personal data of its registered players and website visitors.
2.2 pk78 determines the purposes for which and the manner in which personal data is processed. Where third-party service providers process data on pk78's behalf, they do so as personal information processors and are contractually bound to process data only as directed by pk78 and to implement appropriate security measures.
When you create a pk78 account, we collect: full name, date of birth, email address, Philippine mobile number, and username. This information is required to create and manage your account.
To comply with Philippine anti-money laundering (AML) obligations and gaming regulations, pk78 collects government-issued identification documents (such as PhilSys ID, passport, or driver's license) and a selfie or liveness check image during the KYC process. This data is used exclusively for identity verification.
pk78 collects payment method information necessary to process deposits and withdrawals, including GCash account details, Maya account identifiers, and Philippine bank account numbers. pk78 does not store complete card numbers where card payments are used — these are processed by licensed third-party payment processors.
We maintain records of all deposits, withdrawals, bets placed, games played, and outcomes. This data is retained for regulatory compliance, dispute resolution, and anti-fraud purposes.
pk78 automatically collects technical data when you access the platform: IP address, device type and operating system, browser type and version, session timestamps, pages visited, and game interaction data. This data is used for platform security, fraud detection, and service optimization.
Records of your communications with pk78 support — including live chat transcripts and email correspondence — are retained for quality assurance, compliance, and dispute resolution purposes.
pk78 uses personal data collected for the following purposes:
5.1 Contractual necessity: Processing your registration data, KYC data, and transaction data is necessary to perform the contract between you and pk78 (i.e., to provide you with gaming services).
5.2 Legal obligation: Processing for AML compliance, KYC verification, age verification, regulatory reporting, and record-keeping is required by Philippine law.
5.3 Legitimate interests: Processing for security monitoring, fraud prevention, and service improvement is based on pk78's legitimate interest in operating a secure and compliant platform.
5.4 Consent: Processing for direct marketing communications is based on your consent. You may withdraw consent at any time without affecting the lawfulness of prior processing.
6.1 pk78 does not sell, rent, or trade personal data to third parties for their own marketing purposes. Personal data is shared only in the following circumstances:
6.2 In the event of a business transfer, merger, or acquisition involving pk78, player data may be transferred to the successor entity, subject to equivalent privacy protections.
7.1 pk78 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device when you access pk78.club.
7.2 Types of cookies used by pk78 include:
7.3 You may configure your browser to reject non-essential cookies. Disabling strictly necessary cookies will impair the functionality of the pk78 platform.
7.4 pk78 does not use third-party advertising or tracking cookies that monitor your activity across other websites.
8.1 pk78 retains personal data for as long as necessary to fulfill the purposes for which it was collected, or as required by Philippine law, whichever is longer.
8.2 For regulatory compliance purposes under Philippine AML law, transaction records and KYC documentation are retained for a minimum of five (5) years from the date of the relevant transaction or account closure.
8.3 Customer support communications are retained for three (3) years.
8.4 Marketing consent records are retained until withdrawal of consent plus a reasonable period for compliance audit purposes.
8.5 Following the applicable retention period, personal data is securely destroyed or anonymized in accordance with pk78's data deletion procedures.
9.1 pk78 implements technical and organizational security measures appropriate to the risk associated with the personal data we process, including:
9.2 In the event of a personal data breach that is likely to result in risk to the rights and freedoms of affected individuals, pk78 will notify the National Privacy Commission (NPC) within seventy-two (72) hours of becoming aware of the breach and will notify affected players without undue delay where required.
9.3 Notwithstanding the above security measures, no system is completely immune to security incidents. pk78 encourages players to use strong, unique passwords and to enable two-factor authentication on their pk78 accounts.
As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by pk78:
To exercise any of these rights, contact pk78 at [email protected]. pk78 will respond to verifiable requests within fifteen (15) business days.
11.1 The pk78 platform is strictly intended for adults aged 21 years and above. pk78 does not knowingly collect personal data from persons under 21 years of age.
11.2 If pk78 becomes aware that it has collected personal data from a person under 21 years of age, the relevant account will be immediately closed, data will be securely deleted except where retention is legally required, and any balance will be returned subject to verification.
11.3 Parents and guardians who believe a minor may have registered on pk78 should contact [email protected] immediately.
12.1 pk78 primarily stores and processes data within the Philippines. Where personal data is transferred to service providers or infrastructure located outside the Philippines, pk78 ensures that equivalent levels of data protection are maintained through contractual safeguards and, where applicable, transfers are conducted in compliance with NPC guidelines on cross-border data flows.
12.2 pk78 will not transfer personal data to a jurisdiction that does not provide an adequate level of protection without implementing appropriate safeguards.
13.1 pk78 may update this Privacy Policy from time to time to reflect changes in our data processing practices, legal requirements, or platform features. The revised Policy will be published on pk78.club with the updated effective date.
13.2 For material changes that significantly affect how we use your personal data, pk78 will provide advance notice to registered players via email or in-platform notification where reasonably practicable.
13.3 Continued use of the pk78 platform following publication of an updated Privacy Policy constitutes your acknowledgment of the changes. If you do not agree with any changes, you should discontinue use of the platform and may request account closure.
For all privacy-related enquiries, requests to exercise your data rights, or to report a privacy concern, please contact pk78's Data Protection Officer:
pk78 aims to acknowledge all privacy requests within two (2) Philippine business days and to resolve them within fifteen (15) business days.
If you are not satisfied with pk78's response to a privacy complaint, you have the right to escalate your concern to the National Privacy Commission (NPC) of the Philippines, the statutory body responsible for administering and enforcing the Data Privacy Act of 2012.
How pk78 puts data privacy into practice every day
Every byte of data exchanged between your device and pk78 is protected by 256-bit SSL encryption — the same standard used by Philippine banks. Sensitive data including KYC documents and payment details is also encrypted at rest on pk78's servers.
pk78 does not sell, rent, or share your personal information with third parties for their own marketing or commercial purposes. Your data is used only to provide you with pk78 services and to meet our legal obligations under Philippine law.
pk78 processes all personal data in compliance with Republic Act No. 10173 — the Philippine Data Privacy Act of 2012. This means you have rights over your data including access, correction, erasure, and the right to file a complaint with the NPC.
pk78 collects only the personal data that is genuinely necessary for the purposes stated in this Privacy Policy. We do not collect unnecessary sensitive personal information and we do not retain data beyond required retention periods.
You can access, correct, or request deletion of your personal data at any time. Withdraw marketing consent with a single email. Request a copy of your data. These rights are not conditional on account activity — they are yours as a data subject under Philippine law.
pk78 has an incident response plan in place. In the event of a data breach affecting your personal data, we will notify the National Privacy Commission within 72 hours and inform affected players promptly — not after weeks of internal deliberation.
Play at pk78 with confidence knowing your personal data is handled with care, security, and full compliance with Philippine law. Register today and experience the difference. 21+ only.
21+ only · DPA 2012 compliant · GCash accepted · Play responsibly